Frequently asked questions
General & Subscriptions
How do I enroll in a learning program?
You can explore our available learning programs on the website, select the one you wish to join, and subscribe directly through our secure checkout system.
Can I subscribe to multiple learning programs at the same time?
Yes, absolutely! There is no limit to how many learning programs you can subscribe to simultaneously.
If I subscribe to a new learning program, will my previous subscription automatically cancel?
No. Subscribing to a new learning program will not cancel your prior subscriptions. Each subscription runs independently. Your previous programs will remain active until you choose to cancel them individually.
Billing & Refunds
How does the monthly subscription work?
Our programs operate on a flexible monthly subscription model. You are billed automatically each month on your billing date to maintain continuous access to your enrolled programs.
What is your refund policy?
Because our programs are billed on a month-to-month basis, payments made for the current month are non-refundable. However, you retain full access to your learning program for the remainder of the entire month that you have already paid for.
Cancellations
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. When you cancel, the cancellation will apply to the coming month, meaning you will not be charged for the next billing cycle.
Will I lose access to my courses and lessons immediately after cancelling?
No! Even though your automatic renewal will be stopped, your learning program will remain fully accessible for the entire month for which you have already paid.
Support
How can I reach out if I need help or have questions?
If you need any assistance with your account, courses, or technical support, please feel free to email us at support@swaravibes.com.